Terms and Conditions

1. Introduction
Welcome to Shear perfection by Jodie.These Terms and Conditions (“Terms”) govern your use of our website and services, including hair replacement systems, massage treatments, and facial treatments.
By accessing our website or booking services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services Provided
We offer:
* Non-surgical hair replacement systems
* Hair system consultations and maintenance services
* Massage therapy treatments
* Facial and skincare treatments
All services are subject to availability and may be modified or discontinued at any time without prior notice.

3. Medical Disclaimer
Our services are cosmetic and wellness treatments and are not intended to diagnose, treat, cure, or prevent any medical condition.
* Clients must disclose any relevant medical conditions, allergies, skin sensitivities, or scalp conditions prior to treatment.
* We reserve the right to refuse treatment if we believe it may be unsafe.
* Clients should consult a medical professional before undergoing treatments if unsure of suitability.

4. Eligibility
You must be at least 18 years old to book treatments unless written parental or guardian consent is provided.

5. Appointments and Bookings
5.1 Booking Confirmation
Appointments are confirmed once payment or deposit (if required) is received.
5.2 Deposits
We may require a non-refundable deposit to secure bookings, particularly for hair replacement systems or extended appointments.
5.3 Late Arrivals
Late arrivals may result in reduced treatment time or cancellation without refund.

6. Cancellation and Refund Policy
6.1 Cancellations
* At least [24/48] hours’ notice is required to cancel or reschedule appointments.
* Failure to provide sufficient notice may result in loss of deposit or full treatment charge.
6.2 No-Shows
Failure to attend an appointment without notice may result in full charge and/or refusal of future bookings.
6.3 Hair Replacement Systems
Due to the customized nature of hair systems:
* Orders may not be refundable once production has begun.
* Custom units are non-refundable unless faulty.
* Adjustments and fittings may incur additional fees.
6.4 Refunds
Refunds for services already performed will not be issued unless required by law.

7. Patch Testing and Allergies
Patch tests may be required prior to certain treatments.
Clients are responsible for informing us of:
* Allergies
* Skin conditions
* Medical conditions
* Medications
We are not liable for adverse reactions where full disclosure was not provided.

8. Pricing and Payments
* All prices are listed in GBP
* Prices are subject to change without notice.
* Full payment is due at the time of service unless otherwise agreed.
* We accept Bank transfer or cash payment

9. Gift Vouchers
* Gift vouchers are non-refundable and non-transferable.
* They must be used before the expiry date.
* Lost or stolen vouchers cannot be replaced.

10. Results Disclaimer
Results from hair systems, massage, and facial treatments vary by individual.
We do not guarantee specific aesthetic or therapeutic outcomes.

11. Aftercare Responsibility
Clients must follow all aftercare instructions provided.
Failure to follow aftercare guidance may affect results and void any service guarantees.

12. Intellectual Property
All content on this website, including logos, text, images, and branding, is the property of [Business Name] and may not be copied, reproduced, or distributed without written permission.

13. Limitation of Liability
To the maximum extent permitted by law:
* We are not liable for indirect, incidental, or consequential damages.
* Our total liability shall not exceed the amount paid for the specific service in question.
Nothing in these Terms excludes liability for death or personal injury caused by negligence where such exclusion is prohibited by law.

14. Website Use
You agree not to:
* Use the website for unlawful purposes
* Attempt to hack or interfere with website functionality
* Submit false or misleading information
We reserve the right to restrict access to users who violate these Terms.

15. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to such processing.

16. Governing Law
These Terms are governed by the laws of [Insert Country/State].
Any disputes shall be subject to the exclusive jurisdiction of the courts of that location.

17. Amendments
We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.

18. Contact Information
If you have questions about these Terms, please contact:
Shear perfection by Jodie
32 Grange road west
Birkenhead
Merseyside
CH41 4DA
07887370018
Jodygriffiths2007@gmail.com